Cookie Policy

Information on the use of cookies and other tracking technologies

Last updated: 10 May 2026

Cookie Policy

This Cookie Policy describes the use of cookies and other tracking technologies by the website of Albergo Italia srl, with registered office at Viale Italia, 7 – 33054 Lignano Sabbiadoro (UD), Italy, email: info@hotelitaliapalace.it.

This notice supplements the website Privacy Policy and is provided pursuant to Regulation (EU) 2016/679 (“GDPR”), the Italian Data Protection Code and the Garante Guidelines on cookies and other tracking technologies.

1. What are cookies?

Cookies are small text files that websites visited by the user send to the user’s device, where they are stored and then sent back to the same websites on subsequent visits.

Cookies and similar technologies such as pixels, tags, scripts or device identifiers may be used for the operation of the website, to improve browsing, for statistical purposes, to display external content or for marketing and remarketing activities, where the user has given consent when required.

2. Categories of cookies and tracking technologies

The website may use technical cookies, preference cookies, analytical cookies, marketing cookies and third-party tracking technologies.

3. Technical cookies

Technical cookies are necessary for the proper functioning of the website. For example, they enable browsing, website security, storage of cookie preferences and correct display of pages.

These cookies do not require the user’s consent, as they are necessary for the operation of the website.

4. Preference and functionality cookies

The website may use cookies to remember certain user preferences, such as the website language or other settings selected during browsing. These cookies improve the user experience.

5. Analytical and statistical cookies

The website may use services such as Google Analytics to collect statistical information on the use of the website, such as pages visited, time spent on the site, devices used and interactions with content. Further information is available in the Google Privacy Policy and in the Google Cookie Information.

Analytical cookies may be treated as technical cookies only where they are used to produce aggregated statistics and suitable anonymisation measures are adopted. Otherwise, they are used only with the user’s prior consent.

6. Marketing, profiling and remarketing cookies

With the user’s consent, the website may use cookies and tracking technologies for marketing, remarketing, advertising campaign measurement and the personalisation of promotional content. This may include Meta Pixel / Facebook Pixel. Further information is available in the Meta Cookies Policy and in Meta’s information on Meta Pixel cookie settings.

These technologies are activated only with the user’s prior consent, where required by law.

7. Third-party services embedded on the website

The website may embed content and services provided by third parties. These services may set cookies or use similar technologies, also according to their respective privacy and cookie notices.

Google Maps

The website may embed Google Maps to show the location of the hotel and geographical information. Google may process data such as IP address, device information and browsing data.

YouTube

The website may display videos embedded through YouTube. Playing embedded videos may involve the processing of data by Google/YouTube and the use of cookies or similar technologies.

Google Analytics

The website may use Google Analytics for statistical analysis of website usage.

Meta Pixel / Facebook Pixel

The website may use Meta Pixel / Facebook Pixel for measurement, marketing and remarketing purposes, subject to the user’s consent.

Online booking systems

The website may integrate or link to online booking systems, in particular Ericsoft / booking.ericsoft.com and, if actually used, Vertical Booking. Provider information: Ericsoft Cookie Policy and Vertical Booking Privacy Policy.

MailUp

For newsletters and promotional communications, the Data Controller may use MailUp. Further information: MailUp Privacy Policy.

8. Third-party cookies

Some cookies and tracking technologies may be set by third parties that are not directly controlled by the Data Controller. Users are invited to read the respective privacy and cookie notices of those providers.

• Google, for services such as Google Analytics, Google Maps and YouTube;
• Meta, for Meta Pixel / Facebook Pixel and services connected to Facebook and Instagram;
• MailUp, for newsletter management;
• Ericsoft and/or Vertical Booking, for online booking services;
• other technical providers connected to the operation of the website.

9. Transfer of data outside the European Union

The use of certain third-party services, in particular analytics, marketing, map, video, newsletter or booking services, may involve the transfer of personal data to countries outside the European Union or access by entities located in third countries.

In such cases, the transfer will take place in compliance with the safeguards provided for by the GDPR, such as adequacy decisions, standard contractual clauses, supplementary measures or other legal instruments provided for by applicable legislation.

10. Consent management

When first accessing the website, the user is shown a cookie banner that allows them to accept all cookies, reject non-essential cookies or customise preferences by category.

The user can change or withdraw their preferences at any time through the cookie settings panel available on the website.

Refusing non-technical cookies does not prevent browsing of the website. However, some content, maps, videos or personalised services may be limited or unavailable.

11. Cookie retention periods

• Session cookies are deleted when the browser is closed;
• persistent cookies remain stored on the device for a defined period;
• consent cookies store the user’s chosen preferences;
• third-party cookies follow the retention periods established by the respective providers.

12. Overview of possible cookies and services

13. How to disable cookies through the browser

Users may also manage or disable cookies through their browser settings. Disabling technical cookies may affect the proper functioning of the website.

14. User rights

Users may exercise the rights provided for under Articles 15-22 of the GDPR, including access, rectification, erasure, restriction, objection, data portability and withdrawal of consent.

To exercise these rights, users may contact the Data Controller at info@hotelitaliapalace.it. Users also have the right to lodge a complaint with the Garante per la protezione dei dati personali.

15. Changes to this Cookie Policy

This Cookie Policy may be updated over time, including as a result of legal, technical or organisational changes or the introduction of new tools on the website.