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Privacy Policy

Information on the protection of personal data and the use of cookies pursuant to Regulation (EU) 2016/679 (“GDPR”)

Dear Customer,
the society Albergo Italia srl, with registered office in Viale Italia, 7 33054 Lignano Sabbiadoro (UD) Italy (di seguito, la “Società”), is the Data Controller of the data you provided when registering on the site, or in any case acquired when providing the services you can access.
It is possible to send requests or communications to the Data Controller at the email address info@hotelitaliapalace.it
Access to the site does not require the inclusion of personal details.
For the possible use of the ‘contacts’ online service and to have access to other additional services, you must enter your personal data in specific sections of the site.
The data entered will be processed with security measures adequate to current technological standards and in compliance with the obligations established by the Regulation (EU) 2016/679 on the protection of personal data (“GDPR”).
According to the indicated legislation, this treatment will be based on principles of correctness, lawfulness and transparency and protection of your privacy and your rights. The following information relates only to this site and does not concern other websites that may be consulted by the user through redirect links placed on the pages of our site. No data deriving from the consultation of the web service is communicated or disseminated.

Pursuant to article 13 of the GDPR, therefore, we provide you with the following information:

1. OBJECT OF THE TREATMENT
The personal data that may be collected are the following:
• personal data provided to receive a specific service (eg name and contact information);
• browsing data (e.g. IP address, place – country -, information on the pages visited by the user within the website, time of access to the website, browsing time on each page, analysis of the click flow, device name, system and application version, regional and language settings, device identification number, geographic location information, your carrier’s network ID, and your IP address. Although the Company does not collect such information at in order to associate them with specific users, it is however possible to identify these users directly through this information or by using other information collected);
• cookies (ie small text files that can be sent and recorded on the user’s computer by the websites visited and then sent back to the same sites when the user visits them again. For details, see the site’s cookie policy web).

2. PURPOSE OF THE TREATMENT.
The personal data collected (“Data”) can be processed for the following purposes:
a) execute a specific user request or provide the requested service (“Service”);
b) allow the Company to carry out customer satisfaction surveys (“Customer Satisfaction”) relating to the quality of the Company’s goods and services in accordance with a legitimate interest of the Company;
c) with your express consent, send commercial communications and advertising on the Company’s products and services or carry out market research (“Marketing”);
f) improve the user experience on the Company’s websites.

3. METHOD
The treatment will be carried out both manually and using automatic or electronic means, including mail or e-mail, telephone, in compliance with all the precautions necessary to guarantee the security and confidentiality of the information.

4. ACCESS TO DATA
Your data may be processed within our Company by all persons in charge of processing appointed in writing by the Data Controller and trained on the obligations of the Privacy Law.

5. DATA AND THEIR COMMUNICATION.
The data may be disclosed to third parties, exclusively for technical and operational needs strictly related to the purposes listed above and in particular to the following categories of subjects:
a) Entities, professionals, companies or other structures entrusted by us with the processing related to the fulfillment of administrative, accounting, commercial and management obligations related to the ordinary performance of our economic activity, also for credit recovery purposes;
b) To public authorities and administrations for purposes related to the fulfillment of legal obligations;
c) Banks, financial institutions or other subjects for whom the transfer of data is necessary for the purpose of carrying out the activities of our Company, in particular in relation to the fulfillment, on our part, of the contractual obligations assumed towards you.

6. DATA STORAGE.
Your personal data will be stored on the servers available to the Company located in the European Union. The Company does not transfer personal data to countries outside the European Union.

7. DATA STORAGE TIMES.
The personal data concerning you will be kept for the entire duration of your contractual relationship with the Company. After the termination of the contractual relationship, the Company will keep personal data relating to the execution of the contract for the fulfillment of contractual and legal obligations, including fiscal ones. Subsequently, the personal data relating to the execution of the contract will be kept for a period not exceeding the statutory limitation period to possibly assert or defend a right in court.

8. OPTIONAL / MANDATORY PROVISION.
The provision of your personal data is optional, it being understood that the refusal to disclose the data or to give consent to the processing referred to in point 1 of this information will make it impossible for us to conclude the contract and provide any services requested and to fulfill legal obligations. In case of refusal of the processing of personal data pursuant to art. 2 of this information, the processing will be limited to the full execution of the obligations deriving from the provision of the services requested by you, as well as to the fulfillment of the obligations established by laws, regulations and community legislation.

9. RIGHTS OF THE INTERESTED PARTY.
At any time you can exercise your rights towards the Data Controller, pursuant to art. 15-22 GDPR, which for your convenience we summarize below. In particular, you have the right:
to obtain the termination of processing in cases where your personal data are processed for direct marketing purposes, also in relation to services identical to those already purchased by our Company (so-called right of opposition);
to obtain information in relation to the purposes for which your personal data are processed, the period of treatment and the subjects to whom the data are communicated (so-called right of access)
to obtain the correction or integration of inaccurate personal data concerning you (so-called right of rectification);
to obtain the cancellation of personal data concerning you in the following cases
(a) the data are no longer necessary for the purposes for which they were collected;
(b) You have withdrawn your consent to the processing of data if they are processed on the basis of your consent;
(c) you have objected to the processing of personal data concerning you in the event that they are processed for our legitimate interest; or
(d) the processing of your personal data does not comply with the law.
However, we inform you that the retention of personal data by the Company is lawful if it is necessary to allow it to fulfill a legal obligation or to ascertain, exercise or defend a right in court (so-called right of cancellation);
to obtain that the personal data concerning you are only stored without any other use being made of them in the following cases
(a) you contest the accuracy of the personal data, for the period necessary to enable us to verify the accuracy of such personal data;
(b) the processing is unlawful but you still object to the cancellation of your personal data by us;
(c) the personal data are necessary for you to ascertain, exercise or defend a right in court;
(d) You have opposed the processing and are awaiting verification of the possible prevalence of our legitimate reasons for processing with respect to those of the interested party (so-called right of limitation);
to receive in a commonly used format, readable by an automatic and interoperable device, the personal data concerning you processed by automated means, if they are processed under contract or on the basis of your consent (so-called portability right)
We also remind you that you have the right to contact the Guarantor for the protection of personal data (Piazza di Monte Citorio, 121 – 00186 Rome RM) to assert your rights in relation to the processing of your personal data.

10. HOLDER OF THE TREATMENT.
The Data Controller and data processor is Albergo Italia srl ​​and can be requested by sending an email to the email address: info@hotelitaliapalace.it

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